In the pro AV and digital signage industry, there’s a common misconception that “client success” is just a post-sale support function. How boring! And not at all the mindset you want to have if you ...

Most business owners in the coaching space obsess over five-star testimonials and social media snapshots when it comes to featuring client success. I appreciate great feedback as much as the next CEO, ...

Working in several different CRE markets and getting to the core of what each Bisnow client needs can be a complex balancing act. However, Bisnow Client Success Manager Maggie Flynn has a background ...

Only 3% of businesses put their clients at the center of their operations. This is an alarming statistic, considering that businesses that see themselves as “client-obsessed” report 49% faster profit ...

When a client begins work with a new accounting firm, the onboarding process sets the stage for what's to come. This is where leadership shines, not just in the logistics they oversee but in the ...

In my opinion, it would be difficult to find a business leader who doesn’t at least give lip service to focus on the customer. In reality, their operational frameworks might be bursting with systems ...

Collaboration on Vanguard's tech team. Technical.ly is a free news resource thanks to financial supporters like Vanguard, a Technical.ly client, which sponsored this article. It was reviewed before ...

A good client experience can be the dividing line between success and failure. In client service, building transparency and rapport with clients, who, for their part, want to work with a team that ...

St. Louis, New York – 16 September 2024 – Exegy, the leading provider of market data and trading technology for the capital markets, is announcing today the hiring of Yewande Sobola and Thomas Gallo ...

Agencies are navigating a marketing world powered by AI, evolving platforms, and consumer expectations that change overnight. The pace is dizzying, but it’s also full of opportunity. When we asked ...

The accounting profession is more complex than ever before. Small and medium-sized accounting firms face increasing competition, shifting client expectations and rapid technological innovation. While ...

According to a recently released white paper from Vetsource®, a leader in pet pharmacy services and veterinary analytics, ...