Call center software tools have become essential to almost every large-scale business. The software plays a critical role in simplifying customer relationships and improving an overall customer ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

JBH Works, a renowned leader in call center solutions, has announced a major rebranding to reflect its enhanced focus on technology and cloud-based services. The launch of Convey Five is not just a ...

JBH Works, a renowned leader in call center solutions, has announced a major rebranding to reflect its enhanced focus on technology and cloud-based services. Justin Hill, the owner of Convey Five, ...

Learn the ins and outs of call center software pricing, how to estimate costs, what to expect, and how to get the best deal. Whether you’re getting call center software for the first time or you’re ...

-Zoom Video Communications Inc announced a $14.7 billion all-stock deal to buy cloud-based call center operator Five9 Inc in its largest-ever acquisition, as competition intensifies in its core ...

Sept. 9 - 10, 2013 San Francisco, CAEarly Bird Tickets on Sale Cloud-based call center software maker Five9 has raised $34.5 million in new funding to help it take on legacy software makers that still ...