The best cloud CRM software is particularly well suited to some of the most useful features of CRM solutions. By tapping into the benefits of cloud storage, CRM tools can be applied to even the ...

No matter how hard you work, you can’t succeed in the small-business world if you don’t put your customers first. But making the most of customer relationships isn’t easy. Keeping your clientele ...

There’s little question for most companies whether they will use cloud-based CRM solutions. Even before the pandemic made on-premises installations of CRM or other software much more challenging, ...

Salesforce CRM and ServiceNow NOW are two of the most important enterprise cloud software companies, helping large ...

SAP has always been a leading provider of CRM software. However, SAP’s strategy has shifted toward a software-as-a-service (SaaS) model through which it plans to close the gap between its offerings ...

Oracle (ORCL-1.3%) has acquired BigMachines, a developer of cloud-based software that automates the creation of complex price quotes for sales teams. Terms are undisclosed. (PR) BigMachines' software ...

CRM is a tool that allows you to provide a better customer experience. It brings all information to one place, making it easier for you to personalise your messaging and offerings. In addition, CRM ...

Is your organization best suited for cloud or on-premise CRM? Guest contributor Kate Webster lists some of the issues you need to consider before making a decision. Cloud based CRM systems seem to ...

This analysis is by Bloomberg Intelligence Senior Industry Analyst Anurag Rana and Bloomberg Intelligence Associate Analyst Lucas Ramadan. It appeared first on the Bloomberg Terminal. Application ...