Managed voice over IP (VoIP) vendors insist the best place for your phone service is in the cloud. But there are several practical reasons why some or all of it should remain on the premises. Here's ...

Voice over Internet Protocol (VoIP) technology has been key in allowing individuals and organizations to make and manage audio and video calls using the Internet. Call center companies, businesses, ...

Today's hybrid work models make VoIP more attractive than ever, but they also make implementing it more complicated. Be sure to consider these points before making a major change. Our team tests, ...

How to Future-Proof a VoIP Phone System + Keep Costs Down Your email has been sent Discover how to get a VoIP phone system that saves you money without sacrificing the features and capabilities you ...

To VOIP or not to VOIP is no longer the question. Telecommunications experts say that when businesses of almost any size decide that the time has come to change something about their phone service, ...

Communication is the backbone of any large business, but are your teams really connected the way they should be? Many enterprises still struggle with dropped calls, inefficient call flows, and ...

PBX vs VoIP: How to Compare and Choose a Phone System Your email has been sent At first glance, PBX and VoIP seem like two very different types of phone systems. But modern technology, like IP PBX, ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Even for most microbusinesses, a single phone line isn ...

As companies grow, they usually need a business phone system that can handle more than one call at a time. When you have multiple employees, you want them to be able to make or receive calls as needed ...

In today’s business world, communication is everything. Your customers need to reach you, and you need to be able to contact your employees. So if your phone system goes down, it can seriously impact ...

The transition from premises-based to hosted solutions has become all the rage in information technology, and for good reason. The ability to receive the same or better services while also eliminating ...

Phone systems, it seems, are complicated. While they operate in an IT environment by using digital signaling and data, they still have to live partly in an analog world. The reason for that is because ...