Does Cloud IVR Integrate as Quickly as It Deploys? Your email has been sent Cloud IVR can give you access to valuable data through integrations, if you know how to ...

In the early days, businesses adopted IVR technology based on cost benefits rather than improved customer experience. But that's not the case any longer -- today it's all about the customer experience ...

This payment processor, one of the largest in the U.S., turned to an IVR system hosted by Corvisa when traditional offerings didn't pass muster. If you ever pay your bills via phone, then perhaps ...

Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

For state and local government agencies, cost is nearly always a factor when considering whether to adopt a new technology. Any solution should deliver on functional expectations, but it should also ...

IVR Pricing Is Erratic, But it Can Work in Your Favor Your email has been sent IVR pricing gets more complex as your needs get more advanced. Here’s how to avoid being blindsided by rising IVR costs.