Despite the rise of texting and messaging, phone communication remains essential. However, as telecom companies shift to digital and cloud technologies like Voice over Internet Protocol (VoIP), there ...

Major telecommunications carriers are phasing out “POTS” — the copper-wire, analog “plain old telephone system” many businesses still use. And with CDC data showing that only about 23 percent of U.S.

Wes Cooper, director of IT for Benbrook, Texas, would like to get rid of his city’s phone handsets. “We weren’t going to buy any phones. We were going to run it all through computers,” Cooper said ...

LONDON--(BUSINESS WIRE)--UK company Threads Software Ltd today announces the release of its call transcription module for the FreePBX, a cloud-based telephone system. Built around the open-source ...

Most organizations still have some type of a business telephone system (formerly called a PBX, more often called a communications server or cloud-based system). That system typically falls under the ...