For the past couple of months, every time a new recorded phone call surfaced showing Comcast delivering poor customer service, the company’s response has been pretty much the same: We apologize to the ...

CNET's Marguerite Reardon offers advice on whether Comcast's new $45 a month Xfinity Mobile service is really a good deal. Marguerite Reardon started as a CNET News reporter in 2004, covering ...

Comcast on Tuesday announced the launch of Comcast Business Mobile, a new service designed to provide small businesses with flexible data options and access to more than 20 million Xfinity WiFi ...

PHILADELPHIA--(BUSINESS WIRE)--Comcast and Connect Direct, a subsidiary of Communication Service for the Deaf (CSD), today launched customer service support via American Sign Language (ASL) for ...

Last month, during a panel discussion at the 2015 Consumer Electronics Show (CES), Comcast CEO, Neil Smit, said that Comcast is on the way to a complete customer service turnaround. But don’t hold ...

Comcast is launching a live TV streaming service to rival Sling, FuboTV, YouTube TV, Hulu + Live TV and all the rest. It’s called Now TV and it has something competitors lack, an extremely attractive ...

Even for the “Worst Company in America,” it’s been a rough year. Comcast, the largest U.S. cable provider, got that title—and the Golden Poo trophy that comes with it—from Consumerist, the advocacy ...