The Commonwealth Bank of Australia (CBA) has made a courtesy payment into the accounts of some customers who were unable to access funds over the weekend, due to the delay in payments resulting from ...

Some Commonwealth Bank users found themselves unable to transfer money using their banking app on Saturday morning because of an outage for maintenance work. Commonwealth Bank — which refers to itself ...

Imagine a customer service representative dealing with a sluggish computer right in the middle of serving a client. In the past, this would have meant a stressed call to the IT helpdesk and a wait on ...