A few years ago at a PRINTING United Alliance’s Digital Packaging Summit, a panelist from Microsoft explained that the company vets every printer and converter it works with by looking for a statement ...

Ten years ago, only the most technologically advanced companies used AI—although it barely resembled what companies use today when communicating with customers—and it was very, very expensive. But not ...

Every investor should know the term CEP, or customer engagement platform, because it is central to businesses' use of AI. CEPs provide software services to connect and communicate with customers, ...

Brands far too often rely on social media posts, ads and loyalty and rewards programs to generate repeat sales, yet still struggle with retention, much less loyalty. They spend so much time, effort ...

Itawamba County's Board of Supervisors is taking a page from the book of their fellow government employees at Fulton City Hall for improving communication in the Itawamba County Tax Assessor and ...

‘[The new tool] is leveraging the information that we have aggregated as a distribution company and helping companies really improve their practices, helping drive more sales, helping drive better ...

From Sweden to Brazil, six small companies talk about how they are communicating with their U.S. customers amid uncertainty over Trump’s changing tariffs. Víctor Feliu at his chocolate company in ...