A few years ago at a PRINTING United Alliance’s Digital Packaging Summit, a panelist from Microsoft explained that the company vets every printer and converter it works with by looking for a statement ...

Ten years ago, only the most technologically advanced companies used AI—although it barely resembled what companies use today when communicating with customers—and it was very, very expensive. But not ...

Every investor should know the term CEP, or customer engagement platform, because it is central to businesses' use of AI. CEPs provide software services to connect and communicate with customers, ...

There is no guidebook for communicating with customers during a time like this. The coronavirus pandemic has taken the industry by surprise, and the true effects on restaurants are as of yet unknown.

Brands far too often rely on social media posts, ads and loyalty and rewards programs to generate repeat sales, yet still struggle with retention, much less loyalty. They spend so much time, effort ...

From Sweden to Brazil, six small companies talk about how they are communicating with their U.S. customers amid uncertainty over Trump’s changing tariffs. Víctor Feliu at his chocolate company in ...

Itawamba County's Board of Supervisors is taking a page from the book of their fellow government employees at Fulton City Hall for improving communication in the Itawamba County Tax Assessor and ...