Use our comprehensive contact center pre-hiring assessment checklist to ensure you hire agents that are a good fit for your business. Customer satisfaction is the highest priority in a contact center.

A multitude of career assessments is available today. Some assess your abilities, some test your personality, others evaluate your interests and another set helps gauge your workplace values. You can ...

In accordance with University policy (Regents Policy 7702), I have appointed a confidential committee to conduct the five-year leadership development assessment of Campus Provost and Executive Vice ...