Drop your bags, fix a drink, and grab the Windows CD—it's time for the holiday ritual of fixing up your relatives' computer. Here are some tips and downloads to keep handy while you're cursing all the ...

This column could put me out of business as a tech columnist. But it’s increasingly apparent – based on the sad emails I get each day – that it needs to be said. Please stop tinkering with your ...

I work in a call centre. It's 8.30pm. I finish at 9. It's dead quiet in here and I'm having a pleasant conversation with my cellmate about the evils of photoshop. I get silly when I'm tired. My phone ...

If you see a black screen with the Windows or OEM logo on the center of the screen with Fixing (C:) Stage 1 message across the bottom, then here’s what you need to do. It may not appear on a newly ...