The Guidance—which becomes effective as of November 1, 2024—emphasizes NYSDFS’ expectations that VCEs address and resolve customer service requests and complaints “timely and in a fair manner” and ...

Consumer reporting dominates complaints to the Consumer Financial Protection Bureau (CFPB), according to a new report. The Congressional Research Service (CRS), a nonpartisan shared staff to ...

Over the last eight years, our NBC 5 Responds and Telemundo 39 Responde teams have logged more than 61,000 consumer concerns and helped recover $6.35 million on behalf of North Texans. We wanted to ...

Gov. Josh Shapiro is streamlining Pennsylvania’s consumer-complaint process in the hopes of filling gaps left by a shuttered federal watchdog. “Despite the fact that Washington is walking away from ...

An appeals court will decide if further cuts can be made to the CFPB, a key agency tasked with protecting consumers ...

Gov. Josh Shapiro is streamlining Pennsylvania’s consumer-complaint process in the hopes of filling gaps left by a shuttered federal watchdog. “Despite the fact that Washington is walking away from ...

The Government Accountability Office has critiqued the Federal Motor Carrier Safety Administration for the use of ambiguous terms and processes used when filing and following up on motor carrier ...

As a DTE Energy customer, Alex Green IV has taken a step that many fed up with their utility companies never pursue. He’s one of just 25 consumers who filed a formal complaint with the Michigan Public ...

Consumer Complaint: Even today, it's common for shopkeepers to arbitrarily sell a product at a price higher than its actual price, or MRP. People often remain silent, thinking that complaining will be ...