Industries like retail, banking, transportation and food service have undergone massive digital transformation in recent years by leveraging new technologies to enhance consumer experience. As a ...

For a long time, growth followed a predictable path: expand distribution, optimize pricing and launch new versions of ...

The rapid pace of artificial intelligence development, combined with the rise of AI-powered chatbots, has led to a common assumption that AI customer experience must be successful for businesses that ...

Augmented reality (AR) is revolutionizing the retail industry, offering transformative ways for consumers to interact with products and navigate shopping environments. By overlaying digital ...

TURIN, Italy--(BUSINESS WIRE)--Sagepath Reply, a digital experience agency within the Reply network, has successfully partnered with SouthState Bank to enhance its consumer checking onboarding ...

COLUMBUS, Ga.--(BUSINESS WIRE)--Synovus has named Katie Webb as its chief consumer digital and client experience officer. Webb will lead the consumer digital strategy, focusing on enhancing the client ...

Standardizing the Store Design to Support Franchise Growth: Jamba’s design elements and standardized approach ensure the prototype can be consistently implemented across store formats, from in-line ...

The role of pharmacies has changed over the years, but especially since the Covid-19 pandemic. Although pharmacies’ retail health push has made it easier for adults to get vaccines and other forms of ...

Elevance Health is making healthcare more intuitive and personalized using technology to simplify access and build trust. Elevance Health’s affiliated health plans are building loyalty through ...

The MarketWatch News Department was not involved in the creation of this content. PALO ALTO, Calif., Jan. 08, 2026 (GLOBE NEWSWIRE) -- Talkdesk(R), Inc. today introduced Customer Experience Automation ...

By Chinenye Anuforochinenyeanuforo@gmail.com Months after subscribers began paying higher tariffs for data and voice services as demanded by telcos, the Nigerian Communications Commission (NCC) ...