HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that NICE has received the highest scores for Digital Customer Service Center, the newest use case included in the 2022 Gartner ...

SAN JOSE, Calif., Sept. 10, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today announced it has been recognized in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service ...

NiCE recognized with highest for Ability to Execute and furthest for Completeness of Vision for its CXone Mpower AI platform HOBOKEN, N.J.--(BUSINESS WIRE)-- NiCE (Nasdaq: NICE) today announced that ...

The Gartner® report, “Peer Lessons Learned for Contact Center as a Service Solutions Implementation,” features key recommendations and expert insights to help implement contact center software ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

CAMBRIDGE, Mass., June 18, 2021 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the software company that crushes business complexity, today announced it has been named a Leader in the Gartner Magic ...

WAYNE, Pa., March 18, 2021 /PRNewswire/ — Evolve IP (R), the world’s leading provider of Work AnywhereTM solutions, today announced that its Microsoft Teams integrated omnichannel contact center, a ...

The unified communications landscape continues to get shaken up this year as call center software provider Genesys Telecommunications unveiled plans Wednesday to acquire rival Interactive Intelligence ...