Q: I bought a new HP printer at Staples but experienced connectivity issues between it and my computer. I spent many hours on the phone with Geek Squad and my ISP trying to fix this issue but nothing ...

Online communities such as Facebook and Twitter are becoming major support hubs for tech companies. Such top tech brands as AT&T, Dell, Hewlett-Packard, and Microsoft are assisting their customers via ...

Facepalm: In what might be one of the biggest gaffs of the year, HP is trying to dislodge its foot from its mouth after getting caught intentionally forcing customers to wait for 15 minutes on ...