If you've been unable to resolve a consumer problem on your own, the KPIX ConsumerWatch team is here to help you. Remember, you can always speak to a trained Helpline volunteer, Monday through Friday ...

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...

Sarah Mitroff has worn many hats at CNET, including Senior Mobile Editor and Managing Editor of Health and Wellness. Currently, she is a freelance editor. Throughout her career, she's written about ...