Has your financial firm inquired lately about you naming a “trusted contact”? There has been a recent renewed effort by the Financial Industry Regulatory Authority (FINRA) and the North American ...

It should come as little surprise that an app with a reported 2 billion monthly active users automates most of its support. Instagram provides an extensive “Help Center” where users can search through ...

So you need to contact Facebook. You got locked out of your account for some reason, or you want to know how to better protect your privacy. Maybe you just need help managing a Facebook page for your ...

As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get fulfilled quickly and painlessly, issues can still occasionally arise, especially during the busy ...

eBay can be an ideal platform for buying and selling items, but things don’t always go smoothly. Perhaps you need to cancel a purchase, you’re having trouble tracking an order, or a seller shipped the ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Contact center jobs are some of the toughest out there. Customer service agents deal with a ...

Sachin Bahal is a freelance tech writer. He has a bachelor's in journalism from Toronto Metropolitan University and studied journalism and photography at Durham College. A tech geek since childhood, ...

Rachel Carden serves as the Director of Investor Education for the Securities Division of the Tennessee Department of Commerce and Insurance. The Tennessee Securities Division is joining the Financial ...

Public health experts say the United States can reopen and stay open during the COVID-19 pandemic if it does three things well: testing, isolation of people who are sick with the virus and contact ...