From efficient scheduling capabilities and appointment confirmations to the ability to carefully track client preferences and update ever-evolving business services and pricing, contact management ...

Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history, ...

EmbedTek, an iOT company, says it has developed a peer-to-peer social distancing and contact tracking device. The device, called PariRangeT, can be used by businesses to support the health and safety ...

Folks reopening offices have a lot of new factors to consider in order to keep customers and employees safe, especially now that COVID-19 infections are again soaring in certain areas. If your office ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Gone are the days of exchanging napkin notes and ...

The 5 Best Call Tracking Software (Low Spend, High Return) Your email has been sent Giving attribution to the marketing channels that bring in callers is a must for maximizing ROI. Call tracking ...