Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history, ...

From efficient scheduling capabilities and appointment confirmations to the ability to carefully track client preferences and update ever-evolving business services and pricing, contact management ...

EmbedTek, an iOT company, says it has developed a peer-to-peer social distancing and contact tracking device. The device, called PariRangeT, can be used by businesses to support the health and safety ...

Stemming customer defection is part of owning and running a small business. No business sets out to alienate customers--yet sometimes we unintentionally tick them off by ignoring them due to oversight ...

Understanding how call tracking software operates is essential for marketers looking to close attribution gaps and optimise ...

The 5 Best Call Tracking Software (Low Spend, High Return) Your email has been sent Giving attribution to the marketing channels that bring in callers is a must for maximizing ROI. Call tracking ...

(Reuters) - Apple Inc and Alphabet Inc's Google said on Friday that they will work together to create contact tracing technology that aims to slow the spread of the coronavirus by allowing users to ...