We’re at the cusp of a sharp rise in devices that have no screen but do have conversational voice controls, such as the Amazon Echo. Smart home and Internet-of-things (IoT) objects that respond to ...

The promise of artificial intelligence transforming enterprise workflows has largely manifested as sophisticated chatbots. Organizations worldwide have deployed conversational AI interfaces, expecting ...

Approximately half of businesses have integrated chatbots into their websites, while on Facebook Messenger alone, there are well over 300,000 active bots facilitating billions of messages between ...

Modern agricultural sensors allow unprecedented amounts of 3D data to be gathered for research. These capabilities play an important role in understanding complex biological systems such as plant ...

The acceleration of technology is almost overwhelming, and organizations face increasing pressures to adapt, optimize, and innovate. However, one company is poised to transform traditional enterprise ...

So far, when it comes to the “AI revolution,” it seems the focus has largely been on chat-based interfaces like ChatGPT. But we are currently seeing a shift from chat-based AI to task-based AI—driven ...

AUSTIN, Texas--(BUSINESS WIRE)--New disruptive technologies such as Conversational Artificial Intelligence (AI) are transforming how businesses deliver enhanced, personalized consumer experiences. To ...

AI headlines and industry are so dynamic that losing sight of the big picture is easy. But it’s critical to keep our eye on where it’s going as daily updates develop in real-time. Before Open AI’s ...

As retail and quick-service restaurant (QSR) brands expand their digital capabilities, a familiar challenge continues to surface: fragmented customer journeys across mobile apps, drive-thru lanes, ...

Why voice, chat, and AI-driven interactions are becoming the new front end of digital payments — and what risks leaders must prepare for. Conversational payments refer to financial transactions ...

People want convenience over anything, and consumers want products that make their lives easier. Brands that add voice and chat seamlessly into the buyer journey will gain loyalty, efficiency and ...