This article will look at how NLP and conversational AI are being used to improve and enhance the call center operations. Natural language processing (NLP) and conversational AI are often used ...

Spoken language understanding (SLU) and dialogue systems form the backbone of interactive computing, enabling machines to interpret, process, and respond to human speech. These systems integrate ...

Businesses can now combine the visual world with conversational intelligence for more natural and responsive AI interactions SANTA CLARA, Calif.--(BUSINESS WIRE)-- SoundHound AI, Inc. (NASDAQ: SOUN), ...

Unstructured data is by its very nature difficult to wrangle. But unstructured conversational data? It is one of the hardest sources of data to manage, said Amy Brown, founder and CEO of ...

Businesses can now combine the visual world with conversational intelligence for more natural and responsive AI interactions SoundHound AI, Inc. (NASDAQ: SOUN), a global leader in voice AI and ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More These days, conversational artificial intelligence (AI) chatbots are ...

Google Assistant is pretty much the name of the game when it comes to understanding natural language, and if Google’s latest breakthrough is any indication, the future is even brighter, thanks to ...

Healthcare companies have a truth problem—a human understanding problem. People don’t always tell the full story. Surveys get half-truths, interviews get sugarcoated and focus groups get filtered. We ...