The most talked about brands are those that create a special connection with their customers and promote brand advocacy. The best advocacy programs enable customers to hold the image of a brand in ...

Over the past several years, mental health concerns that are related to emergency response work have grown dramatically. The days of pushing aside mental health as “part of the job” are, thankfully, ...

Customer advisory councils deliver the most value for the time and resources invested. When it comes to engaging with their customers, companies have many options to choose from, including surveys, ...

Mentoring is a highly effective approach to building employee engagement, support onboarding and enhance career success for employees. According to one study, mentorship programs improve employee ...

Firefighting is a demanding occupation. Considerable physical fitness and mental fortitude are required to perform an array of challenging tasks. The public belief is that firefighters, career or ...

Opinions expressed by Entrepreneur contributors are their own. According to scholars’ research, customers possess tangible and intangible assets such as apprehensive networks, persuasion tactics, ...

A successful connected health program, in which patients use information, technology, and other tools to engage in their own care and self-manage conditions such as heart disease and diabetes, ...