Cimpress's customer acquisition increased in Q1 due to a focus on value-added products and expanding product breadth. The company's margin expansion outlook is strong as input costs decrease and cost ...

SAN MATEO, Calif.--(BUSINESS WIRE)--SnapLogic, a leader in generative integration, today announced that Aptia, a specialist tech-enabled administration partner for the highly complex space of health, ...

The main point of contact for many customers with their financial services provider is with customer service agents in a contact centre. The interactions they have with these agents play an important ...

Nelly Voukaki, Co-Founder and Chief Customer Officer at Looper Insights, has 18+ years of experience in the digital media sector. From the moment we began building Looper Insights, our entire ethos ...

Discover how add-on sales boost revenue with examples and benefits. Learn strategies for maximizing profits through effective ...

Based on the number of current users, the sharing economy is still in its infancy in most countries, and as such, the loyalty of customers needs to be strengthened. By referring to the Triple Bottom ...

The B2B buying landscape has undergone a dramatic transformation in recent years. Advances in technology and the internet have rendered customers more knowledgeable, necessitating a shift in sales ...

Senior customer engagement specialists say the biggest benefit for marketers of collecting customer behavior signal data is improved performance marketing, according to recent research from Acoustic ...

eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

Social customer service is no longer a trend, it’s a reality. Google it. Or better yet, log in to Twitter or Facebook and check out how the world’s leading brands are social media savants. Whether you ...

AKRON, Ohio, Jan. 8, 2026 /PRNewswire/ -- FirstEnergy Corp. (NYSE: FE) announced that the Public Utilities Commission of Ohio (PUCO) has approved a comprehensive settlement agreement that will deliver ...