RIVERWOODS, Ill.--(BUSINESS WIRE)-- Discover today announced plans to open a new Chicago-based customer care center in Chicago’s Chatham neighborhood. Located at 86th Street and Cottage Grove, the ...

RIVERWOODS, Ill.--(BUSINESS WIRE)--Discover executives joined City of Whitehall leaders, local and state legislators, business owners, and non-profit organizations Tuesday afternoon to break ground on ...

PROVO, Utah and SEATTLE, April 29, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today announced the new Customer ...

ARLINGTON, Va.--(BUSINESS WIRE)--AVALONBAY COMMUNITIES, INC. (NYSE: AVB) and Gables Residential announced today that they have entered into a third-party servicing agreement for AvalonBay’s ...

Today, Samsung announced that it is opening a Connected Customer Care Center in Greenville, South Carolina. This facility is aimed at improving and streamlining customer service across Samsung's ...

CHICAGO (CBS) --Discover Financial Services plans to bring about 1,000 new jobs to the Chatham neighborhood over the next four years, providing a big boost for the community. The company will be ...

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Consumers who call the customer service department of your call center are typically individuals who have a problem, concern or complaint and are looking for assistance. Handling these people in an ...

As technology continues to advance across digital channels, customers have come to expect a seemingly endless array of options for engaging with businesses. And they want more than the ability to ...

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Three businesses in California were honored by City Beat News for providing outstanding customer service, all of them ...