Businesses need more than a good product or service to attract customers and keep them coming back for more. Good customer care encourages loyalty and makes customers want to spread the word about a ...

TRUMBULL, Conn.--(BUSINESS WIRE)--Retailers know that poor customer service can impact satisfaction and reduce sales. But nearly half of retailers (42%) say there’s a lack of qualified workers 1 and ...

Forbes contributors publish independent expert analyses and insights. I explore personal branding and storytelling in the digital age. Jun 04, 2024, 12:00pm EDT Transform your customer interactions ...

Exceptional customer service is the holy grail of B2B and B2C businesses, but with limited time and resources, how can businesses reach this goal? One method of improving customer care is improving ...

WE always are in need of services from government offices and it can be a frustrating experience for citizens who need those to get a great service. Personally, I have suffered the same fate and ...

Restaurant dining is not just about the food, at least from the customer's perspective. When customers eat out, they seek an experience that leaves them feeling good. They're likely to spend m – if ...

MALLOW Chamber of Commerce in association with Failte Ireland will run a customer service refresher course in the Hibernian Hotel on Tuesday March 23 from 6.30pm to 9pm. The course is open to staff of ...

DEAR AMY: My boyfriend and I have excellent customer-service skills. Our customers appreciate the way we handle things — and yet we don’t know how to communicate with each other. I try not to be rude ...

Dar es Salaam — LACK of customer care skills has been cited as one of the major bottlenecks facing many local companies to perform well, both locally and internationally. The Director of East Coast ...

May 4, 2001 11:42: Borough retailers and traders have the chance to prove their customer care skills in an annual award scheme coming up later this month. Over the last two years the town centre has ...