NEW YORK--(BUSINESS WIRE)--Smart Communications™, a leading technology company focused on helping businesses engage in more meaningful customer conversations, announced today that it has taken one of ...

DOVER, Del. , March 4, 2024 /PRNewswire/ -- ZapScale, the leading provider of AI-powered customer success platforms, today announced the launch of its Unified Customer Communication View, a new ...

As dealerships face increasing customer communication demands, Mia Labs offers an AI solution designed to automate BDC operations, answer calls, and improve ...

The company is also preparing to expand its presence in Saudi Arabia, where it plans to establish a regional office in the coming months as part of its broader GCC strategy ...

CAIRO--(BUSINESS WIRE)--Nawy, the leading prop-tech platform in Africa that simplifies the buying, selling, and real estate investing journey for customers across Egypt, has announced a partnership ...

Teams across the org need to work together to make customer communication efficient and effective. In this VB Spotlight event, learn how to manage and coordinate customer comms from every department ...

Omar El Bahr is the CCO at nandbox, he's on a quest to enable everyone to build a mobile app and improve their SEO. We're progressing toward an era of machines. It's a time in which chatbots are ...

"When was the last time your communications team joined your customer success meeting?" This question often startles executives when I pose it at industry events. The blank stares or hesitant ...

This isn’t helped by the fact that there’s so much indecipherable jargon around CX, with the same terms meaning different things to different people. While there are all sorts of complicated formulae ...

From the moment a borrower expresses interest in getting a loan to the final repayment, a bank’s communication strategies shape the customer’s perception of its lending process. Many financial ...

From the moment a borrower expresses interest in getting a loan to the final repayment, a bank’s communication strategies shape the customer’s perception of its lending process. Many financial ...

This is the third story in our Looking Ahead series featuring candid interviews with east Idaho’s new mayors. Read our ...