STAMFORD, Conn.--(BUSINESS WIRE)-- The increasing integration of applications for managing customer experience (CX) is changing how enterprises monitor, understand and improve interactions and ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--Propel Software, creator of the first product value management (PVM) platform, today announced its Spring ‘24 release, transforming how businesses create, sell, ...

The new agreement extends the long-term relationship and includes managed services, software development, AI innovation, and UScellular integration JERSEY CITY, NJ / ACCESS Newswire / February 3, 2026 ...

ALPHARETTA, Ga., March 26, 2024 /PRNewswire/ -- GOCare, a SaaS provider of digital Customer Experience software, is excited to announce its strategic partnership with Velocity Network. Velocity ...

TEMPE, Ariz.--(BUSINESS WIRE)--KUBRA and Systems & Software (S&S) proudly announce a strategic partnership that combines their respective industry strengths to elevate the utility customer experience.

Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. The customer experience technology market has ballooned in the ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. There is an old saying that customer service happens when ...

Sonos today announced a series of new commitments that are meant to demonstrate the company's "renewed focus" on software quality and customer experience. The announcement and an accompanying video ...

Odessa, a dedicated asset finance software provider, appointed Vince Latchford as Senior Vice President of Delivery ...

At the center of most modern software businesses is the subscription model. Software-as-a-Service has become the dominant approach because it provides stability and predictability. Instead of relying ...