STAMFORD, Conn.--(BUSINESS WIRE)-- The increasing integration of applications for managing customer experience (CX) is changing how enterprises monitor, understand and improve interactions and ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--Propel Software, creator of the first product value management (PVM) platform, today announced its Spring ‘24 release, transforming how businesses create, sell, ...

Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. The customer experience technology market has ballooned in the ...

ALPHARETTA, Ga., March 26, 2024 /PRNewswire/ -- GOCare, a SaaS provider of digital Customer Experience software, is excited to announce its strategic partnership with Velocity Network. Velocity ...

Standing out among the competition to secure a sale often comes down to the details. Driven by mainstream shopping habits and the rise of e-commerce giants like Amazon, consumers have come to expect ...

TEMPE, Ariz.--(BUSINESS WIRE)--KUBRA and Systems & Software (S&S) proudly announce a strategic partnership that combines their respective industry strengths to elevate the utility customer experience.

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Sonos today announced a series of new commitments that are meant to demonstrate the company's "renewed focus" on software quality and customer experience. The announcement and an accompanying video ...

LeadDesk acquires Fluentic software solution and strengthens its multilingual customer service offering ...