As businesses set new goals and standards for themselves in the new year, they should place extra emphasis on retaining customers and acting upon the valuable feedback they receive. Embracing customer ...

Henri J. Isenberg, COO and Co-Founder of ReviewInc, is a leading expert and researcher in Online Reputation Management and Cyber-Security. Customer feedback is the lifeblood of business growth and ...

Understanding customer feedback is important to improve products and services, enhance customer satisfaction, and drive business growth. Several customer feedback analysis tools have emerged to help ...

Are you seeking to foster growth and achieve better results for your business this year? In a world where customer expectations are rapidly evolving, the importance of creating a customer-centric ...

When someone orders a product, such as a charcuterie kit, from the subscription service Platterful, the company gives them a week to enjoy their items. Then, it emails the customer asking them to ...

Artificial intelligence (AI) is reshaping how businesses interpret the Voice of the Customer (VoC), elevating customer feedback to actionable insights for product enhancement and proactive service.

The company’s breakthrough architecture is increasing customer retention and fueling growth for some of the fastest growing brands, like Perplexity, Notion, Canva, and Fanatics Enterpret, a leader in ...

Qualtrics International Inc. today announced what it says is the most significant upgrade of its platform for collecting feedback from employees and customers in six years: a round of new artificial ...

Customer feedback is one of the most important resources for a business owner. Who better to highlight what your business is doing well and how it can improve than the people interacting with it on a ...

A startup called Enterpret Inc. says it’s using artificial intelligence algorithms to transform customer feedback into valuable insights that can inform product development, raising $20.8 million in a ...

NEW YORK--(BUSINESS WIRE)--Glassbox (TASE:GLBX), a leading provider of digital experience intelligence for web and mobile applications, today announced the availability of its new, AI-powered Voice of ...

The Vancouver-based retailer says online sales of the Get Low collection of leggings, tights and tank tops have been ...