A NatWest customer has praised a whistleblower for informing him that his personal data had been breached, describing the bank’s handling of the issue as “disgusting”. In the same way another former ...

Explore the top 18 generative AI tools revolutionizing customer service, from advanced chatbots like Cognigy and IBM WatsonX Assistant to comprehensive platforms like Salesforce Einstein Service Cloud ...

Tesla CEO Elon Musk said data recovered so far from a fatal crash in Houston showed the car’s Autopilot system was “not enabled.” Local authorities believe the Tesla Model S was operating with nobody ...

Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling. Within the last five years, Google searches for "remote ...

US regulators are investigating whether beleaguered crypto-exchange FTX.com mishandled customer funds, and they’re looking into the firm’s relationships with other parts of Sam Bankman-Fried’s crypto ...