While participating at a conference recently, I was asked what I thought was missing from loyalty in SEA. Without much deliberation, I replied, "Well…actual loyalty". Having recently moved to ...

First impressions might be that customer loyalty programmes have come a long way since the days of exchanging points on credit cards for obscure kitchenware. Tesco Clubcard is one of the best examples ...

LONDON, February 03, 2026--(BUSINESS WIRE)--Loyalty programmes enter a new Golden Age as budgets, satisfaction, and ROI hit record highs. Antavo, the AI-powered Loyalty Platform, has released its ...

Rise in Agentic AI usage: 7 out of 10 marketers feel comfortable using AI-powered agents, an emerging form of AI Loyalty ROI achieving new heights: 83.0% of loyalty programme owners reported a ...

SAN FRANCISCO--(BUSINESS WIRE)--Visa (NYSE: V), a world leader in digital payments, today announced the launch of the Visa Web3 Loyalty Engagement Solution. The new value-added service ushers in the ...

Changing consumer behaviours and the need to transform digitally are steering more brands away from traditional customer loyalty membership programmes towards adopting new digital-enabled incentives, ...

Discover how blockchain technology is reshaping customer loyalty programmes in South Africa, offering innovative solutions that align with modern shopping behaviours and enhance consumer engagement.

Loyalty programmes across the Middle East are leveraging digital adoption, personalised rewards and coalition partnerships to strengthen retention and increase transaction volumes during the period ...

51.5% of total marketing budget is allocated to loyalty and CRM on average 83.0% of loyalty programme owners are satisfied with their loyalty programme 92.7% of programme owners reported a positive ...

The programmes that reward shoppers with points and plastic cards aren’t keeping pace with how rapidly retailers and customers are changing. Rory Bosman, Chief Sales & Marketing Officer at Ecentric ...

Almost all employee engagement, channel incentive and customer loyalty programmes incorporate some form of tangible, extrinsic reward. And while there is a vast middle ground, in general there are two ...

Real-time Artificial Intelligence (AI) personalisation will shift static and generic loyalty programmes to become more intelligent and real time ...