While the concept of the “360-degree view of the customer” has been around for years now, it still tends to be ill-defined in most enterprises, even for those actively pursuing and investing in these ...

If your business is struggling to manage customer profiles and customer master data across different departments, Customer Master Data Management (CMDM) solutions could be the answer. These tools ...

Companies rely on their data to answer difficult questions about any and all of their essential business entities for analytics purposes. But it’s a hit-or-miss game when businesses lack an accurate ...

Collibra and SAP Master Data Governance assist organizations that want to better govern and manage their business’s data. But which solution is best for your business’s needs? Evaluate Collibra vs SAP ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Modern enterprises have to maintain a number of systems and applications ...

Joint solution supports SAP’s commitment to keeping customer data secure when utilising a public cloud Organisations can now unlock the power of SAP applications in the cloud while meeting compliance ...

Examples of this particular master data case could be customer lists, vendor lists, or distributor lists. Also, it is agreed that master data is important to the business; this agreement is often lost ...

Delighting the customer by driving better customer experience is the holy grail for all businesses, and Retail is no exception. In today’s ever changing dynamics of consumer buying behavior and ...

It’s supposed to be a post omni-channel world. A time when personalization is the norm, but as customers we know this is not the case. When customers contact companies, the companies often don’t ...

We live in an era when AI-assisted technology is literally driving cars, performing instantaneous translation and outsmarting Go grandmasters. But when it comes to understanding a simple customer ...