LONDON--(BUSINESS WIRE)--A well-known customer intelligence company, Infiniti Research, has announced the completion of their recent article on an introduction to customer need analysis. Identifying ...

LONDON--(BUSINESS WIRE)--Infiniti Research, a leading market intelligence solutions provider, has recently announced the completion of their latest customer needs assessment for a retail company.

Honest customer research and analysis is what any business needs for it to compete in today's market. It's vital to try to understand your target market's array of choices. If you walk a mile in your ...

Mahindra & Mahindra emphasizes customer feedback to enhance vehicle designs, with CEO Nalinikanth Gollagunta leading ...

While Michael Connelly writes mysteries, in all his books, there’s a real undercurrent of lessons about how we can approach customer needs. I live in Southern California, so it’s no surprise I spend a ...

I have a passion for great products that make a difference in people’s lives. I look up to great entrepreneurs like Henry Ford, Steve Jobs and Elon Musk — innovators who saw an industry in need of ...

Pentair plc (NYSE: PNR), a leader in helping the world sustainably move, improve and enjoy water, today announced new strategic appointments within its executive leadership team (ELT) aimed at ...

Here’s what you must track to understand what’s on the minds of your customers and what influences their buying decisions. Only 54% of sales professionals go beyond selling their product and help ...

Some of the most brilliant insights about your customers’ unmet needs can be found right under your “no’s.” That’s a key lesson to be learned from companies that excel in customer experience (CX), a ...

Along with many other long-held notions, the Covid-19 pandemic has forced us to reassess many of our assumptions about the customer experience. First of all, we’ve seen an incredibly fast and seismic ...