Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Customer relations are the foundation of any business. The more impact a client has on your ...

A call center is a specialized facility that is used by organizations to handle customer interactions. All incoming and outgoing calls to customer support, telemarketing, and sales services are ...

From the spirited Hall of Flowers event in Santa Rosa, California, the clear trajectory of cannabis‘s influence in mainstream pop culture is increasingly evident. Yet, beneath the surface, many brands ...

There isn’t enough emphasis on the quality of customer relations in almost every business in our country. Certainly, many factors influence this, including the hectic time of the year, the labor ...

TLDR: Sellful brings together all the features for running an online business, including sales, marketing, customer relationship, and more. Managing a business online was a whole lot different not too ...

Metaverse environments will allow us to talk and interact with brands and with each other, either through our avatars or by directly connecting to video chat portals and voice chat. The truth is no ...

In an age of social distancing, customer service may be the biggest challenge for companies seeking to create warm, fuzzy, ...

There are three domains of empathy: emotional, cognitive, and compassionate. Mastery of these domains is often shown in the positive feedback and loyalty shown to a brand. If you brand your company as ...

During his dialogue, Torres Vila said BBVA’s push to deploy AI across the organization is helping it differentiate the ...

Marketing, customer service and customer engagement professionals looking for a big payday may have to wait a bit, as pay increases for these professionals have dwindled since the start of the year ...

The world’s number one customer relationship management platform Salesforce has integrated a commercial blockchain to serve better its clients. The world’s most popular customer relationship ...

TAI'AN, China, June 18, 2021 /PRNewswire/ -- China Customer Relations Centers, Inc. (Nasdaq: CCRC) (the "Company"), a leading e-commerce and financial services business process outsourcing service ...