John Iwuozor is a freelance writer with expertise in the technology field. He has written for a host of top tech companies, the likes of Technologyadvice, Tripwire amongst others. He's an avid chess ...
If your customers were asked about the quality of your customer service, what would they say? Would they respond that your business offers superior customer value and superior customer support? The ...
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Get to Know Your Customers by Asking the Right Questions
The post Get to Know Your Customers by Asking the Right Questions appeared first on Self Employed.
Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. This article is more than 5 years old. Since its inception, ...
Will Kenton is an expert on the economy and investing laws and regulations. He previously held senior editorial roles at Investopedia and Kapitall Wire and holds a MA in Economics from The New School ...
Feeling good about your customer service doesn't mean you're actually doing a good job of keeping customers happy. If you don't have a way to measure your effectiveness, you could miss some key tasks ...
Explore how top brands are leveraging marketing technology to transform customer experience in 2025. Discover insights from senior marketers at the MarTech+ Summit.
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