Enterprise software budgets are different today, and the solutions delivered must be optimized, personalized, catered to the specifics of the organization, and adaptive to the shorter business cycles, ...

OKLAHOMA CITY--(BUSINESS WIRE)-- Paycom Software, Inc. (NYSE: PAYC) ("Paycom"), a leading provider of comprehensive, cloud-based human capital management software, was named a 2024 Excellence in ...

LEHI, Utah--(BUSINESS WIRE)--Weave (NYSE: WEAV), a leading all-in-one experience platform for small- and medium-sized healthcare practices, today announced it has been named a winner of the 2024 ...

Trust often comes from subtle signals: fast resolution, no handoffs and a sense that “someone’s got this.” And, it’s not ...

Polaris Bank has restated its dedication to delivering exceptional “customer experience” as it successfully concluded ...

At a recent international customer service summit, business magnate and Chairman of the McDan Group, Dr Daniel McKorley, called for a leadership transformation across African businesses, one that ...

No matter your industry, we are all operating in a customer service environment that is increasingly fast-paced. With tech developments racing ahead, clients naturally expect customer service ...

PALO ALTO, Calif.--(BUSINESS WIRE)--TuxCare, a global innovator in enterprise-grade cybersecurity for Linux, today announced it was honored in the 17 th annual Stevie Awards for Sales & Customer ...

Keysight’s global services named Silver Globee Winner for achievement in customer engagement strategy Award recognizes Keysight’s commitment to customer success throughout innovation lifecycle ...

RBC is pleased to announce it has earned the most awards among Canada’s Big 5 banks in the 2025 Ipsos Financial Service ...

The Tertiary Education Trust Fund (TETFund) has joined the global community in celebrating the 2025 Customer Service Week, ...

In most cases, poor customer experiences are rooted in inefficient or outdated processes and technology — or at times, both. By now, businesses have spearheaded multiple initiatives around customer ...