SEATTLE--(BUSINESS WIRE)--Global cloud communications platform Infobip has launched AI Hub, a comprehensive artificial intelligence (AI) overhaul of its platform to help businesses to create seamless ...

HubSpot announced the fourth relaunch of its Service Hub, offering up new help desk customization, improved feedback collection tools and more. CRM platform Hubspot announced the launch of its new and ...

Permanent customer service offices will progressively resume operations and will officially open from 1 February ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More HubSpot is launching a litany of AI-powered features for its sales and ...

The world of social media marketing used to be so easy. Facebook pages, Twitter accounts, and other social media outlets were convenient tools to push content to interested audiences, who would then ...

HubSpot Service Hub has a great feature set and ticketing management system, but it may not suit those who already use a CRM. Why you can trust TechRadar We spend hours testing every product or ...

SAN FRANCISCO--(BUSINESS WIRE)--Front, the leader in customer communication that brings teams together to offer tailor-made service at scale, has released three major product updates to its innovative ...

Sunway Malls has launched a customer engagement hub for more innovative and engaging experiences with its audiences. In line with Customer Service Week held on the first week of October, the hub aims ...

Westpac has processed its first live home loans through its new technology platform, the Customer Service Hub, with the bank saying the initiative aimed at speeding up and simplifying the home loan ...

Social Security Administration Commissioner Martin O’Malley has been on the job for over 100 days, and now the public has the opportunity to follow along with his work against stated agency goals on ...

Customer Service in a Virtual World is a workshop designed to help all employees recognize the need and take responsibility for serving internal and external customers in a tactful and helpful manner.

Customer Service: It's Everybody's Job—Managing and Providing Exceptional Customer Service is a workshop designed to help all employees recognize and take responsibility for serving internal and ...