Customer service is perhaps the most vital part of conducting business as it reflects directly on the company and how it is able to meet the needs of patrons. Implementing customer service training ...
One of the keys to maximizing sales for an events coordinator business is to generate referrals from happy customers. Because weddings, birthday parties and other social gatherings are so personal, ...
For this article, I’m taking a departure from my normal customer service angle. Almost all my speeches focus on customer service and customer experience. Except the one I just finished. I had the ...
Truly effective customer service is rooted in empathy, because it’s people who reach other people, and customers crave that kind of authenticity in their interactions with brands. A customer service ...
IT Max Global, a leading innovation and IT services provider, unveiled its vision for the future of customer experience, ...
GeekWire chronicles the Pacific Northwest startup scene. Sign up for our weekly startup newsletter, and check out the GeekWire funding tracker and VC directory. by Frank Catalano on Mar 5, 2015 at ...
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