Customer service is perhaps the most vital part of conducting business as it reflects directly on the company and how it is able to meet the needs of patrons. Implementing customer service training ...

Your customer service department is responsible for maintaining customer satisfaction, helping to retain customers and assisting in generating repeat revenue for the company. Customer service training ...

Laura is a freelance writer specializing in small business, ecommerce and lifestyle content. As a small business owner, she is passionate about supporting other entrepreneurs and sharing information ...

Forbes contributors publish independent expert analyses and insights. I am a Customer Experience Futurist, Author and Keynote Speaker. This article is more than 9 years old. I was recently teaching a ...

TEACHING CUSTOMER SERVICE SKILLS: Nexstar Network members participate in a training session at the Frank J. Blau Jr. Training Center in St. Paul, Minnesota. Dan Friesen, master trainer for Nexstar, ...

PICATINNY ARSENAL, N.J. - As a service provider organization, U.S. Army Garrison Picatinny Arsenal employees are committed to providing programs and services delivered with a sense of individual pride ...

The Opportunities Industrialization Center of New Britain Inc. (OIC) will begin an eight-week customer service skills training program on Monday. The program is designed to prepare participants for a ...

The initiative for students with cognitive disabilities is strengthened by community partnerships, the principal of Charlotte ...

Christina Haviland began her career as a flight attendant in August of 1990. Twenty-three years later, she continues to enjoy the job as much as the day she started. Haviland works for the United ...

What Nissan Academy will provide? The new Nissan Academy will offer practical, high-quality training to over 1,000 technicians annually. This investment underscores Nissan's dedication to ...

ABERDEEN PROVING GROUND, Md. -- An Aberdeen High School junior is gaining customer service skills in the Kirk U.S. Army Health Clinic's referral management office. Janaye Oliver, 16, is one of 21 ...