Now here’s a first — crooks who realize the importance of customer service. It’s the latest twist in the global CryptoLocker ransomware attack. This diabolically nasty malware locks up all of the ...

For the last few days, an “internal systems issue” has left many of the services and websites operated by satellite television provider and Sling TV owner Dish Network inaccessible. The outage started ...

IT Max Global, a leading innovation and IT services provider, unveiled its vision for the future of customer experience, ...

Customer service sets great businesses apart from the rest by ensuring buyer satisfaction. Happy customers are often repeat customers, requiring no additional cost-of-acquisition expenses. Keeping ...

We have all had this experience: you’re having an issue with a product or service and hope to resolve it quickly by calling the company directly, only to be met with never-ending wait times and the ...

The Texas Department of Transportation is shutting down its toll tag customer service and website Friday for a thorough upgrade to debut next week. A TxDOT statement says the new and improved TxTag ...

In the highly anticipated 2025 Pasch Website Research Report, dealers nationwide voted Team Velocity, the leading marketing technology provider for the automotive industry, as the #1 website provider ...

In a sea of never-ending changes to the digital landscape that we call the internet, there seems to always be a new way to market your business and attract new customers to your website. While ...

Grubhub has a lot of moving parts in its delivery exchanges between customers, restaurants, and fleets of local drivers.

The Ministry of Municipality has marked the Customer Service Week 2025 by showcasing the remarkable progress it has achieved in enhancing customer service and advancing ...