Customer Service in a Virtual World is a workshop designed to help all employees recognize the need and take responsibility for serving internal and external customers in a tactful and helpful manner.

Ever wonder why some people seem to have a "gift" for working with customers and are the "go to" person in the organization whom everyone consults? It's simple: They have mastered the secrets to ...

The worst possible customer service training is one that neglects to explain the “why” behind great customer service. The second-worst customer service training is one that neglects to show the “how.” ...

BECKLEY, WV (WVNS) – The West Virginia Hive announced it will host an event aimed at enhancing customer service among “front line businesses” in our area. The initiative is a two-day training event ...

Small-business owners will have the opportunity to learn how to best create good customer service Monday, Sept. 16. Devan Costa-Cargill will lead a Wyoming Small Business Development Center (SBDC) ...

Jerry Posner wants your business to get a customer service tuneup. On Thursday the Columbia County Chamber of Commerce will host Posner for the Customer Loyalty Workshop. The workshop is orchestrated ...

The Tri-City Regional Chamber of Commerce will hold a Business Development University workshop, "Customer Service -- What it Means to Your Customers and Employees," from 1 to 3 p.m. March 17 at the ...

COOS BAY — Southwestern Oregon Community College’s Small Business Development Center will offer a workshop for Customer Service. Great customer service means giving customers what they want, but how ...

HOLDREGE — A workshop, “Customer Service: Beyond Expectations,” will be offered from 8:30 a.m. to 12:30 p.m. June 24 at Central Community College-Holdrege. Participants will learn ways to build ...

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Forbes contributors publish independent expert analyses and insights. Tony Bradley covers the intersection of tech and entertainment. The pace of technological innovation has significantly raised ...