Ever wonder why some people seem to have a "gift" for working with customers and are the "go to" person in the organization whom everyone consults? It's simple: They have mastered the secrets to ...

The worst possible customer service training is one that neglects to explain the “why” behind great customer service. The second-worst customer service training is one that neglects to show the “how.” ...

Customer Service in a Virtual World is a workshop designed to help all employees recognize the need and take responsibility for serving internal and external customers in a tactful and helpful manner.

BECKLEY, WV (WVNS) – The West Virginia Hive announced it will host an event aimed at enhancing customer service among “front line businesses” in our area. The initiative is a two-day training event ...

Small-business owners will have the opportunity to continue learning how to best create good customer service Wednesday, Oct. 23. Devan Costa-Cargill will lead a Wyoming Small Business Development ...

Jerry Posner wants your business to get a customer service tuneup. On Thursday the Columbia County Chamber of Commerce will host Posner for the Customer Loyalty Workshop. The workshop is orchestrated ...

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Building customer loyalty in a small community can be difficult, especially with plenty of shopping options available online and in larger towns nearby. Those factors make offering excellent customer ...

Small-business owners will have the opportunity to learn how to best create good customer service Monday, Sept. 16. Devan Costa-Cargill will lead a Wyoming Small Business Development Center (SBDC) ...

The Mississippi Development Authority's Entrepreneur Center will hold a customer service workshop from 5:30–7:30 p.m. April 21 and 22 at Stone Pony Pizza, 226 Delta Ave. in Clarksdale. The workshop, ...