Companies currently invest a lot of money in target markets to generate potential customers’ interest in products and services. But after they achieve a sale, they often frustrate customers by not ...

Supporting your agents with the right technology allows them to access valuable customer information and do their job more confidently. Customers are increasingly comfortable with the digital-first ...

The human brain doesn’t remember everything verbatim. It remembers meaning. Patterns. Emotional weight. That’s the standard ...

Critical customer data and actionable feedback are pure gold to an organization, and GE Capital Solutions Customer Support Center is one company that's not afraid to dig. With a dedicated Reporting ...

SMC3, provider of technology tools for transportation, has announced the addition of an all-new customer support center at its headquarters in Peachtree City, Ga. "The development of the dedicated ...

Customer service jobs at virtual call centers are one of the few work-from-home opportunities open to candidates at the entry level. Here’s where you can look for a remote role at a virtual call ...

Opinions expressed by Entrepreneur contributors are their own. The successful development of voice services capable of replacing humans in call centers could save businesses billions of dollars. JLL ...

To contact LinkedIn customer support you will have to jump through a few hoops first, since the company doesn't offer direct contact with a customer support team by phone. You'll have to go through ...

The pandemic threw customer service into the spotlight, even as the industry faced challenges alongside the rest of the world. But as the pandemic starts to subside and the dust starts to settle, ...

Google wants you to add your customer support details to Google Merchant Center Next. Google said, "Shoppers are often dissatisfied when they can't easily find customer support and returns related ...