The PtEverywhere online client community is designed to help PT practices influence product development & support ...

PHILADELPHIA--(BUSINESS WIRE)--Comcast and Connect Direct, a subsidiary of Communication Service for the Deaf (CSD), today launched customer service support via American Sign Language (ASL) for ...

Cofounder and CEO of PissedConsumer, a review platform that helps consumers be heard and brands improve their customer service processes. I believe in measures of success that extend beyond simply ...

Members of Fast Company Executive Board share their expert insights. [Image: Courtesy of the individual members.] The Fast Company Executive Board is a private, fee-based network of influential ...

How can I best integrate my website with my community? A lot of companies worry about this co-existence. They fear their customers will become confused if they land on a community but want to buy a ...

Assembled, which bills itself as a workforce management platform for customer support teams, today announced that it raised $51 million in a Series B funding round led by New Enterprise Associates, ...

With every step your business takes, it’s essential to keep your customers, team, and industry associates informed, engaged, and connected to foster brand alliance and future growth. The Fast Company ...

Incredibly, in 2017, here’s a question many small business owners ask: “We have a website, do we need a social media strategy, too?” The answer is the same as for why you have an email address even ...

Faith writes guides, how-tos, and roundups on the latest Android games and apps for Android Police. You'll find her writing about the newest free-to-play game to hit Android or discussing her paranoia ...

There are a few routes you can take to contact Google for help with a Google-related issue. Google has a customer service number you can call, though it's largely automated. Google Support tutorials ...

Product innovation is sometimes thought of as a black box: a secret formula that magically produces game-changing products and services. The reality is a little different. All truly meaningful product ...