Okta Customer Support System Hacked The hacker stole session tokens from Okta clients who uploaded an HTTP Archive file to a customer case management system, data that could be used to break into ...

CustomGPT.ai can be integrated into Windows-based customer support systems to handle routine queries 24×7. An automated customer support offers several benefits for both businesses and customers. This ...

Opinions expressed by Entrepreneur contributors are their own. Pop! The team cracks open the champagne to celebrate shipping its first version of a product to customers. All the product manufacturing ...

Dublin, Aug. 05, 2025 (GLOBE NEWSWIRE) -- The "Customer Information System (CIS) - Company Evaluation Report, 2025" report has been added to ResearchAndMarkets.com's offering. The Customer Information ...

A hacking group believed to be responsible for the SolarWinds breaches used access to Microsoft's support tools via a compromised customer service agent's computer, a breach that enabled the hackers ...

Researchers have shown that it's possible to abuse OpenAI's real-time voice API for ChatGPT-4o, an advanced LLM chatbot, to conduct financial scams with low to moderate success rates. Okta's ...

Businesses that provide after-sale support for their products--and after-sale maintenance of their customer base to encourage repeat sales--need a method of tracking customer service contacts. This ...

Opinions expressed by Entrepreneur contributors are their own. Customer satisfaction is a crucial component of running a successful business. Consumers demand fast customer support these days. They ...

Instacart announced today that it’s introducing a revamped customer ratings system that is designed to be more informative and fair for shoppers on its platform. The company will now remove a rating ...