Powered by Fuel iX, an enterprise-grade AI engine, TELUS GenAI customer support tool provides a safe, convenient and intuitive customer support experience TORONTO, May 21, 2024 /CNW/ - TELUS is proud ...

New Platform Reduces Customer Support Calls by 60% for Early Adopters Through Intelligent WhatsApp and Web Widget ...

Apple is internally testing a new ChatGPT-like generative AI tool that will enable employees to offer faster technical support going forward. Apple recently launched a pilot program that provides ...

Exceptional customer service can make or break a brand, and in today's fast-paced world, large language models (LLMs) are dramatically transforming how businesses approach customer support.

TELUS Expert Messaging, part of the My TELUS app, eliminates wait times associated with traditional phone and live chat queues VANCOUVER, British Columbia--(BUSINESS WIRE)--TELUS International, ...

In 2025, the integration of artificial intelligence into support engineering has revolutionized customer service, enabling companies to provide efficient, personalized and round-the-clock assistance.

AT&T is expanding its AI initiatives to generative AI and large language models. The company launched Ask AT&T, an AI tool with various capabilities, including software development. This article is ...

Want more fintech news in your inbox? Sign up here. Finance automation company Ramp has acquired Cohere.io, a startup that built an AI-powered customer support tool, the companies told TechCrunch ...

Mark Speare, a fintech executive with experience across B2B and B2C SaaS, customer success and trading technology, examines ...

SOUTHFIELD, Mich., Nov. 12, 2019 /PRNewswire/ -- Radley Corporation, a global manufacturing and supply chain solutions provider is excited to announce changes to its customer portal for EDI and Data ...