REDWOOD CITY, Calif.--(BUSINESS WIRE)--Informatica (NYSE: INFA), an AI-powered enterprise cloud data management leader, has again been recognized by J.D. Power for exceptional customer service under ...

When digital services falter, the traditional IT response has been to verify system availability and move on. For ...

James Chen, CMT is an expert trader, investment adviser, and global market strategist. David Kindness is a Certified Public Accountant (CPA) and an expert in the fields of financial accounting, ...

Opinions expressed by Digital Journal contributors are their own. “The solutions we have today will soon not be enough to provide unparalleled customer satisfaction. Information technology continues ...

SUNNYVALE, Calif.--(BUSINESS WIRE)--Support.com, Inc. (NASDAQ:SPRT), a leader in technical and customer support solutions for businesses and consumers with more than 20 years of experience managing a ...

In its initial live deployment, FIXYR successfully processed over 20,000 digital tickets and 200+ customer inquiries with 100% uptime, 100% satisfaction, and zero human intervention, demonstrating the ...

ENGLEWOOD, Colo., March 09, 2022 (GLOBE NEWSWIRE) -- Innospec Inc. (NASDAQ: IOSP) today announced the opening of its new Technology Center in Ellesmere Port, UK. The facility reinforces the company’s ...

Improving customer service is among the most important steps to bringing more value to your customers. A recent study by Dimensional Research found that over 50% of customers make additional purchases ...

DAVENPORT, IA--(Marketwired - Mar 31, 2014) - APAC Customer Services, Inc., a leader in global customer care outsourced services and solutions, is pleased to name Davenport as one of its two, as ...