TAMPA, Fla.--(BUSINESS WIRE)--Syncro, a leading platform provider for managed service providers (MSP) and IT professionals, today announced the launch of its latest feature, Ticket Sentiment Analysis, ...

Julia Kagan is a financial/consumer journalist and former senior editor, personal finance, of Investopedia. Erika Rasure is globally-recognized as a leading consumer economics subject matter expert, ...

Call center representatives use CRM software specifically designed for contact or help centers. These platforms host all customer information, including contact information, interaction history, ...