Forbes contributors publish independent expert analyses and insights. Jenn covers retail, customer loyalty and behavior, CX and CRM. The FTC has reported a rise in “dark patterns” – deceptive online ...

In a bid to alleviate the global refugee housing crisis, Paris-based design studio Cutwork developed a conceptual housing proposal that it says will only take one day and, at minimum, two people ...

Sara Morrison was a senior Vox reporter who covered data privacy, antitrust, and Big Tech’s power over us all for the site since 2019. If you’re an Instagram user, you may have recently seen a pop-up ...